SMART Performance Management System


To improve organisational effectiveness on accomplishing corporate mission and goals, performance management is essential. This is a systematic process which aligns the effort and resources of a company’s employees. It serves to communicate organisational goals and objectives, reinforce individual accountability to meet them, and track and evaluate individual and performance results.

This workshop focuses on how to set up performance expectations and goals for the individual and long term for the company. These include evaluation standards and improvement plans for the employee’s development. Members are welcome to join.




  • How to prepare for performance review session
  • Set SMART objectives in line with the company’s strategic direction
  • Building on their strengths to create commitment and motivation
  • Providing just-in-time support by discovery questions
  • Giving motivational and constructive feedbacks
  • Identifying 5Rs for ability issues



Shirley Ng – Director, Coach Infinity Company
Shirley has been in the development field for more than 20 years. Working in hotel, finance institutions, property agencies, entertainment and construction sectors, she has gained wide experience in training.


Date  16 November 2017 (Thursday)
Time  9:30 a.m. - 5:30 p.m. (Registration at 9:15 p.m.)
Venue  HKIHRM Office - Suite 1503, 15/F, 68 Yee Wo Street, Causeway Bay, Hong Kong 
Fee  Member: $1,500 per seat / Non-member: $2,000 per seat
Language : Cantonese


-          Online Registration


-          Download Enrolment Form

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