Rating or without Rating, Qualitative vs Quantitative Approach to Manage Staff Performance (24 January 2019)



Whilst some companies weigh heavily on staff’s quantitative contributions to business success, global giants including IBM, Accenture, General Electric, Gap and Goldman Sachs have all recently revamped their performance review systems to adopt a more qualitative approach.  Yet, a key issue for many companies has become how to strike a balance between the quantitative and qualitative assessment on staff performance. In view of this, our workshop aims to share with participants views on the future development of performance appraisal systems and shares tips on how HR departments in Hong Kong can design and implement them.


  • The Performance Management Cycle and Stages
  • Quantitative vs. Qualitative Assessment on Staff Performance
  • Setting Work Objectives, KPIs and Quantifiable Targets to Measure Work Results
  • Design of Competency Model in Alignment with Corporate Values
  • Designing the Performance Rating System: Rating or No Rating, and Its Implication to Reward Management
  • Instance Feedback Is That Good? Leveraging Social Evaluations in the Performance Appraisal Process
  • Customising Your Performance Appraisal System in Alignment with Business Directives & Culture
  • Integration of Performance Appraisal with Other Management Practices (i.e. Balance Scorecard, Reward System, Learning & Development, Continuous Improvement, etc.)
  • Conducting Effective Performance Appraisal Interviews Step-by Step



Mr Wilson Chu holds a Master Degree in Manufacturing Engineering from Cornell University in the US and a Bachelor Degree in Mechanical Engineering from the University of British Columbia in Canada. He is a certified Psychometric Tools Consultant of the Chinese Personality at Work (CPW) and has been working as a management consultant for over 15 years.

He has helped different client organisations including government departments, public utilities, NGOs as well as private sectors in manufacturing, servicing trading and banking industries in the US, PRC, Hong Kong and Taiwan. Their existing HRM practices have been revamped in different areas such as strategic planning, organisation structure, staff selection, performance management, assessment on competency proficiency, compensation design, and etc.


Date: 24 January 2019 (Thursday)

Time: 9:30 am  5:30 pm

Language: Cantonese (with English materials)

Venue:HKIHRM, Suite 1503, 15/F, 68 Yee Wo Street, Causeway Bay, Hong Kong

Fee: Member HK$2,000; Non-member HK$2,800 <Welcome to use HKIHRM E-coupon>

Enquiry: Mr Andy Wong, Learning & Development Department (2837 3825 /  This email address is being protected from spambots. You need JavaScript enabled to view it. )


Details and Online Registration



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