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即將舉行的課程

Certificate in Supervisory Management

日期 13, 17 & 20 December 2021
時間 09:30 - 17:30
語言 Cantonese (with English materials)
時數 21.0
講師名稱 Mr Thomas Liu
查詢 Mr Sam Fong
電話 (852) 2837 3825
電郵 certificate@hkihrm.org
預先報名優惠截止日期 2021-11-01
收費(會員) $7000
收費(非會員) $8500
概覽 Module 1 Role of a Supervisor
13 Dec (Mon) 9:30 am – 1:00 pm

- Key roles and challenges

- Attitudes and essential skills

- Setting goals, standards and targets

- Communicating upward and downward


Module 2 Leadership and Delegation
13 Dec (Mon) 2:00 pm – 5:30 pm


- The 4 leadership styles

- Recognising 4 personality styles – DISC assessment

- Adapting to different styles when leading

- Why leaders don’t delegate

- Principles of effective delegation


Module 3 Performance Monitoring by Using Effective Coaching Techniques
17 Dec (Fri) 9:30 am – 1:00 pm

- What motivates subordinates to work

- Working with new generation workers

- Just-in-time feedback

- Positive feedback and corrective feedback conversational skills

- Evaluating your feedback – PNR technique

- Coaching for success – GROW model in practice

- Coaching with DISC


Module 4 Managing Change
17 Dec (Fri) 2:00 pm – 5:30 pm


- Understanding impacts brought by changes

- Importance of Change Management

- Sharing on business use of change management model

- Effective change management techniques

- Overcoming resistance and barriers


Module 5 Inuencing Others
20 Dec (Mon) 9:30 am – 1:00 pm


- The infuence process

- Preparation, interaction and follow-up

- Preparation strategy

- Stakeholder analysis

- Considering stakeholders’ and company’s needs

- Effective interaction skills

- Inuencing with DISC

- Inuencing upwards and strategic networking


Module 6 Group Project and Best Practice Sharing
20 Dec (Mon) 2:00 pm – 5:30 pm

Participants will be required to do a group project to demonstrate how they can apply what they have learnt in Modules 1-5 in their daily work. They will need to make a group presentation on their project and share their supervisory experience and/or issues with other participants. Details of the group project will be announced during Module 1.
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