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即將舉行的課程

Certificate in Supervisory Management

日期 24, 26 August & 2 September 2022
地點 HKIHRM, Units 1810-15, 18/F, Millennium City 2, 378 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
時間 09:30 - 17:30
語言 Cantonese (with English materials)
時數 21.0
講師名稱 Mr Thomas Liu
查詢 Mr Nick Chan
電話 (852) 2837 3825
電郵 certificate@hkihrm.org
預先報名優惠截止日期 2022-07-22
收費(會員) $7000
收費(非會員) $8500
其他優惠 HKIHRM Member Fee
Full Programme: HK$7,000
Early Bird HK$6,000 (Ends on 22 July 2022)


Non-member Fee
Full Programme: HK$8,500
Early Bird HK$7,500 (Ends on 22 July 2022)

概覽 Module 1 Role of a Supervisor
24 Aug (Wed) 09:30 – 13:00

- Key roles and challenges

- Attitudes and essential skills

- Setting goals, standards and targets

- Communicating upward and downward


Module 2 Leadership and Delegation
24 Aug (Wed) 14:00 – 17:30


- The 4 leadership styles

- Recognising 4 personality styles – DISC assessment

- Adapting to different styles when leading

- Why leaders don’t delegate

- Principles of effective delegation


Module 3 Performance Monitoring by Using Effective Coaching Techniques
26 Aug (Fri) 09:30 – 13:00

- What motivates subordinates to work

- Working with new generation workers

- Just-in-time feedback

- Positive feedback and corrective feedback conversational skills

- Evaluating your feedback – PNR technique

- Coaching for success – GROW model in practice

- Coaching with DISC


Module 4 Managing Change
26 Aug (Fri) 14:00 – 17:30


- Understanding impacts brought by changes

- Importance of Change Management

- Sharing on business use of change management model

- Effective change management techniques

- Overcoming resistance and barriers


Module 5 Influencing Others
2 Sep (Fri) 09:30 – 13:00


- The influence process

- Preparation, interaction and follow-up

- Preparation strategy

- Stakeholder analysis

- Considering stakeholders’ and company’s needs

- Effective interaction skills

- Influencing with DISC

- Influencing upwards and strategic networking


Module 6 Group Project and Best Practice Sharing
2 Sep (Fri) 14:00 – 17:30

Participants will be required to do a group project to demonstrate how they can apply what they have learnt in Modules 1-5 in their daily work. They will need to make a group presentation on their project and share their supervisory experience and/or issues with other participants. Details of the group project will be announced during Module 1.
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