Kelvin Ng
With over 25 years of cross-industry expertise in leadership development and organizational transformation, Kelvin specializes in driving performance management systems, culture change, and competency-based learning frameworks across logistics, telecommunications, travel retail, property management, and hospitality sectors in Greater China. His proven methodologies focus on moving responsibilities downward through tactical delegation and accountability structures. Kelvin has designed and implemented large-scale
initiatives including leadership review frameworks, employee engagement strategies, and management trainee programs for multinational conglomerates and hospitality leaders.
Certified in ATD facilitation, Hogan assessments, and innovative methodologies like LEGO®️Serious Play®️ and emotional intelligence tools, he equips managers to operationalize responsibilities effectively. His approach aligns with this workshop’s core objectives by enabling structured feedback systems, task assignment frameworks, and performance management practices that enhance organizational effectiveness. Kelvin’s expertise ensures managers can confidently engage teams, motivate through clarity in expectations, and foster accountability – directly supporting the program’s focus on managerial precision and resultsdriven delegation.
Dr. Chester Tsang
Dr. Chester Tsang, an ICF-accredited Professional Certified Coach, brings 30+ years of awardwinning expertise in empowering leaders across healthcare, transportation, and retail industries in East Asia. Ranked first in Asia and second worldwide for ATD’s prestigious “BEST” Award and a threetime Gold Prize winner for Training Excellence (HKMA), he specializes in building coaching cultures that drive upward mobility and leadership growth. His legacy includes pioneering large-scale organizational transformations, such as enterprise-wide coaching frameworks for over 5,000 managers and service leadership programs for 500+ healthcare professionals.
Holding a Doctorate in Education and certifications in globally recognized leadership methodologies, Chester’s approach centers on fostering leadership behaviours, staff engagement, and motivational strategies. His work directly enables managers to elevate teams through developmental coaching, energy-building techniques, and needs-based motivation – aligning with this workshop’s objectives of enhancing influence, reinforcing growth mindsets, and achieving results through people-centered practices.