Whilst some companies weigh heavily on staff’s quantitative contributions to company’s business success, global giants have all revamped their performance appraisal systems to strive for a balance between quantitative and qualitative assessment of staff performance. Considering that, this workshop aims to share with participants a field-proven approach for designing such a system that helps measure staff performance in a comprehensive and objective manner.
Course Outlines
- The Performance Management Cycle and Stages
- Quantitative vs. Qualitative Assessment on Staff Performance
- Setting Work Objectives, KPIs and Quantifiable Targets to Measure Work Results
- Development of Competency Model in Alignment with Corporate Values
- Designing the System Policies and Appraisal Form
- Customizing Your Performance Management System in Alignment with Business Strategies and Corporate Culture
- Integration of Performance Management Practice with Other Systems (i.e., Staff Selection, Total Rewards, Learning & Development, Continuous Improvement, etc.)
- Conducting Effective Performance Appraisal Interviews Step-by-Step


