Even experienced teams often struggle with trust gaps, unclear decisions, and accountability challenges. Based on Patrick Lencioni’s New York Times best-seller The Five Dysfunctions of a Team, The Five Behaviors® framework provides a proven roadmap to transform groups of talented individuals into cohesive and high-performing teams.
This 1‑hour webinar is designed for those who want to explore how The Five Behaviors® can create tangible impact in their organizations. You will also discover how the upcoming 2‑Day Train‑the‑Trainer Certification Program equips you to deliver both the Personal Development Program and Intact Team Development Intervention.
Webinar Highlights
- The Five Behaviors® Model and 5 key behaviors for team success
- Difference between Personal Development program (for individuals, non-intact cross functional groups) and intact team development program
- Real case examples of successful intact team development intervention
- Benefits for participants and organizational value
- Certification process and post-program support
- Overview of the 2-day Train-the-Trainer Certification Program
The Five Behaviors® Model at a Glance
Based on Patrick Lencioni’s New York Times best-selling book The Five Dysfunctions of a Team, cohesive teams master five interconnected behaviours that build on each other:
- Trust – Vulnerability-based trust
- Conflict – Unfiltered, constructive debate around ideas
- Commitment – Clarity and buy-in to decisions
- Accountability – Peer-to-peer accountability for performance and behaviour
- Results – Collective results as the ultimate priority
The model is practical and widely used by organisations worldwide.
What you will be certified to deliver
- Personal Development Individual-focused program using the Personal Development Profile. Participants understand their style and learn practical habits to become better teammates. Ideal for open enrollment, cross-functional groups, and culture initiatives.
- Intact Team Development Real-team intervention using the Intact Team Development Profile. Diagnose current team health against the five behaviours, safely surface underlying issues, and facilitate concrete action plans without losing control of the room. This is where the model creates measurable organisational impact.
Participant Voice
- “The Five Behavior program helps me build a better team, stimulates team motivation, and allows me to understand my strengths and weaknesses more clearly.”
- “Terence’s facilitation was outstanding – his energy is contagious and instantly uplifts team spirit. The feedback from our leaders was overwhelmingly positive.”
- “Terence’s expertise and dynamic approach make him a highly recommended facilitator for any organization looking to strengthen their teamwork and trust.”




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