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Most teams know what good teamwork looks like, yet many still struggle with politics, lack of trust, unclear decisions and weak accountability. This 2-day certification goes beyond teaching the model. It equips you to facilitate real behaviour change — with both individuals and intact teams. You leave ready to deliver two practical, high-impact programs (Personal Development and Intact Team Development programs) that help teams move from dysfunction to disciplined execution.
“Based on Patrick Lencioni’s New York Times best-selling book The Five Dysfunctions of a Team, cohesive teams master five interconnected behaviours that build on each other. The model is practical and widely used by organizations worldwide.
Course Highlights
- Deep understanding of the Five Behaviors model and how the five behaviours connect
- Facilitation skills and practice for the Personal Development half-day program
- Facilitation skills and practice for the Intact Team Development intervention (team diagnostics, profile interpretation, and key activities)
- Teach-back sessions, structured feedback, practical assessment, and certification wrap-up
- Adapting delivery to Hong Kong organisational realities




