Most teams know what good teamwork looks like, yet many still struggle with politics, lack of trust, unclear decisions and weak accountability. This 2-day certification goes beyond teaching the model. It equips you to facilitate real behaviour change — with both individuals and intact teams. You leave ready to deliver two practical, high-impact programs (Personal Development and Intact Team Development programs) that help teams move from dysfunction to disciplined execution.
“Based on Patrick Lencioni’s New York Times best-selling book The Five Dysfunctions of a Team, cohesive teams master five interconnected behaviours that build on each other. The model is practical and widely used by organizations worldwide.
Course Highlights
- Deep understanding of the Five Behaviors model and how the five behaviours connect
- Facilitation skills and practice for the Personal Development program
- Facilitation skills and practice for the Intact Team Development intervention (team diagnostics, profile interpretation, and key activities)
- Teach-back sessions, structured feedback, practical assessment, and certification wrap-up
- Adapting delivery to Hong Kong organisational realities
The Five Behaviors® Model at a Glance
Based on Patrick Lencioni’s New York Times best-selling book The Five Dysfunctions of a Team, cohesive teams master five interconnected behaviours that build on each other:
- Trust – Vulnerability-based trust
- Conflict – Unfiltered, constructive debate around ideas
- Commitment – Clarity and buy-in to decisions
- Accountability – Peer-to-peer accountability for performance and behaviour
- Results – Collective results as the ultimate priority
The model is practical and widely used by organisations worldwide.
What you will be certified to deliver
- Personal Development Individual-focused program using the Personal Development Profile. Participants understand their style and learn practical habits to become better teammates. Ideal for open enrollment, cross-functional groups, and culture initiatives.
- Intact Team Development Real-team intervention using the Intact Team Development Profile. Diagnose current team health against the five behaviours, safely surface underlying issues, and facilitate concrete action plans without losing control of the room. This is where the model creates measurable organisational impact.
Participant Voice
- “The Five Behavior program helps me build a better team, stimulates team motivation, and allows me to understand my strengths and weaknesses more clearly.”
- “Terence’s facilitation was outstanding – his energy is contagious and instantly uplifts team spirit. The feedback from our leaders was overwhelmingly positive.”
- “Terence’s expertise and dynamic approach make him a highly recommended facilitator for any organization looking to strengthen their teamwork and trust.”
