【Lunch and Learn Series】行業多面睇（商業房地產服務）
Introduction:
To offer comprehensive market insights across various industries in HR field, the Hong Kong Institute of Human Resource Management (HKIHRM) has successfully organised a series of “Lunch and Learn (行業多面睇)” webinars for members since 2023. These webinars serve as valuable platforms for gaining in-depth knowledge about the latest industry trends and understanding the opportunities and challenges within different industries in the HR field. Through these webinars, members can broaden their understanding of the dynamic landscape and enhance their professional expertise.
Ms Tina Cheung, Head of People, North Asia of CBRE Limited was the guest speaker for a webinar where she shared valuable insights into the current status, future developments, opportunities and challenges within the industry of Commercial Real Estate Services from an HR perspective, enriched with engaging real-life examples.
Key Takeaways:
1. Creating a People-Centric Work Culture & Optimizing the Work Environment
Goals: Retain talent, enhance belonging, and improve employee experience.
Strategies:
- Employee Voice & Feedback:
- Implement regular pulse surveys and open forums for feedback.
- Act on feedback transparently to build trust.
- Flexible Work Arrangements:
- Offer hybrid work models and flexible hours to support work-life balance.
- Well-being Programs:
- Mental health support, wellness initiatives, and ergonomic workspaces.
- Recognition & Rewards:
- Peer-to-peer recognition platforms and personalized appreciation programs.
2. Building an Ideal Corporate Culture to Inspire Engagement & Identity
Goals: Foster alignment with company values and increase engagement.
Strategies:
- Define & Communicate Core Values:
- Make values actionable and visible in daily operations.
- Leadership Role Modeling:
- Leaders should embody cultural values consistently.
- Career Development Opportunities:
- Clear growth paths, mentorship programs, and learning platforms.
- Inclusive Culture:
- DEI initiatives, cultural awareness training, and employee resource groups.
3. Promoting Collaboration Among Multinational Teams
Goals: Improve cross-border teamwork and efficiency.
Strategies:
- Unified Communication Tools:
- Invest in platforms like Microsoft Teams or Slack for seamless collaboration.
- Cultural Intelligence Training:
- Equip teams with skills to navigate cultural differences.
- Clear Governance & Processes:
- Standardize workflows and decision-making protocols across regions.
- Virtual Team-Building Activities:
- Regular cross-country engagement sessions to build rapport.
